Please understand if you are attempting to reach us during non-business hours your call will be returned in the order it was received when we return to our normal schedule.   Our normal customer service hours are from 9am to 5pm central standard time Monday thru Friday except the following holidays:

New Years Day, Martin Luther King Birthday, Washingtons Birthday, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Friday Following Thanksgiving, Christmas Eve, Christmas Day, New Years Eve Day

Our customer service staff is trained and encouraged to provide everyone with the care they need to properly resolve their immediate issues.  This may require their attention on the phone for longer periods of time which may require you to leave us a message.  Rest assured we will return your call and provide you with the attention you deserve as well.